Privacy policy overview
Your data security and privacy are important to us
Information we collect from you
We collect information shared via forms, calls, or bookings to manage our window cleaning services. Your details help us respond to inquiries, provide quotes, and arrange appointments efficiently.
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→Name and contact information
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→Property address for service visits
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→Service preferences or schedule
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→Communication history with us
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→Feedback or survey responses
We may use cookies or similar technologies to improve your website experience and understand your preferences for our window cleaning services.
How your data is used
We use your data to: process bookings, answer questions, send reminders, and improve our window cleaning operations. Communication may include updates or responses about your requests.
Personal data is handled securely and only accessed by authorized staff for service-related purposes. Your information is not shared for marketing without consent.
Your data rights and access
You may request access, correction, or deletion of your data at any time. Contact us with questions, and we’ll respond promptly per regulations.
Right to access
Ask for a copy of the data we hold
Right to correct
Request a correction of wrong details
Right to erase data
Ask for your personal data to be removed
Right to portability
Receive data in a portable format
Data sharing and transfers
We do not sell your personal data. Data is shared only with vetted contractors or service partners necessary for booking and delivery.
We comply with Malaysia’s Personal Data Protection Act (PDPA) and take reasonable steps to keep information confidential and protected from misuse.
Protecting your information
We use industry-standard security practices and limit staff access to sensitive data necessary for window cleaning services.
All electronic communications are encrypted where possible, and staff are trained in privacy responsibilities.
Contact us about privacy
Address: Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia
Phone: +6012-660 9313
Email: content@mivonexis.sbs