Terms and conditions for users

By using our window cleaning services at mivonexis.sbs, you agree to the terms described below. Please read them carefully for your reference and understanding.

Last updated January 13, 2026

Acceptance of terms

When you access, book, or use our window cleaning services, you acknowledge and accept these terms and conditions. If you do not agree, please discontinue use of our website or services.

Definitions

These definitions clarify terms used throughout this agreement for window cleaning.

• 'Service' means all window cleaning or related activities provided by our company upon booking.
• 'User' refers to anyone browsing, booking, or contacting us for window cleaning services.
• 'Content' includes all writings, images, and media presented by Mivonexis on this website.
• 'Agreement' indicates these terms between our company and each site visitor or client.

Responsible use of services

By booking, you agree to provide accurate information, ensure safe property access, and use our services as intended.

Eligibility

Our window cleaning services are available to residents and businesses in Malaysia who are at least 18 years old or have the consent of a guardian.

You must provide correct contact information for scheduling.

Your responsibilities

When you use our service, you agree to the following guidelines:

• Do not misuse our website or brand for unauthorized purposes.
• Respect staff and property during service appointments.
• Respond to booking confirmation requests in a timely manner.
• Notify us promptly of any changes or cancellations needed.

Prohibited uses

You must not use our website or service in any of these ways:

• Disrupt or interfere with website security or technology.
• Post false contact information to book or misguide staff.
• Attempt to copy or use our content without permission.
• Misrepresent yourself or impersonate other clients.
• Engage in harmful, illegal, or disrespectful behavior during interactions.

Intellectual property rights

All trademarks, images, writings, and materials on this website or related to our brand are strictly protected. Any unauthorized use is prohibited by law and may lead to penalties.

Your content and feedback

Reviews, suggestions, or feedback submitted to our site may be used to improve service, unless you request otherwise.

Your privacy rights explained

We manage personal data according to applicable privacy laws. See our privacy policy for details about what information is collected and how it is used. View privacy policy

Important disclaimers

While we strive for thorough cleaning and careful service, some results may vary depending on property conditions.

Our service liability limitations

Mivonexis is not liable for accidental or indirect damages arising from the use of our services.

Indemnification

You agree to indemnify and hold Mivonexis harmless for claims resulting from misuse or breach of these terms.

Resolving disputes or claims

If a dispute arises, we encourage amicable resolution between customer and company whenever possible.

Applicable law and jurisdiction

This agreement is governed by the laws of Malaysia and disputes are addressed locally.

Termination

We reserve the right to suspend or terminate service for violations of these terms. Your access may be removed without notice if misuse is detected.

Changes

Terms and conditions may change; users are advised to review the policy before future bookings or site use.

Severability

If part of these terms is deemed unenforceable, the rest remains valid according to Malaysian law.

Entire agreement scope

These terms make up the full agreement between user and company. No other statements override them.

Contact us about these terms

For questions regarding these terms, please reach out to our support team directly.